Why Semex

Semex Transportation continues to score high marks in customer satisfaction by relentlessly pursuing excellence at every level of business. Managing a wide array of state-of-the-art products and services requires the skills of seasoned professionals capable of delivering entire parking garage designs and deployment schedules as well as making effective day to day decisions that optimize and enhance the customer experience.

We cover the full spectrum of your hotel and casino traffic management needs – from planning grand openings to the daily operations of managing a busy garage, Semex does it all. We deploy parking garage designs and traffic management solutions for both vehicles and pedestrians. The authority for fully outsourced transportation needs, Semex has proven itself highly cost efficient for customers.

After analyzing the transportation needs of a given facility, we deliver a comprehensive report of potential courses of action. A direction is then selected by the client and we place in motion a strategy for implementation. Cutting-edge hardware and software are brought online to manage vehicular inventory, and client standard operating procedures are adopted by on-site Semex employees, each tightly screened and qualified for their position. This approach delivers seamless vendor branding from the moment the customer steps out of their car, and high-tech security measures ensure superior control and tracking of patron assets.

Contrasted against traditional valet practices, it’s easy to see why we at Semex Transportation have excelled at what we do. Gone are the days of lost tickets, and stranded, dissatisfied customers. Semex’s time-to-resolution of common valet issues is greatly reduced through the use of cutting-edge tracking systems. It’s easy to understand why we have been so well received by hospitality customers: we leave nothing to chance. And that translates into predictable, controllable traffic management scenarios and most importantly, satisfied customers.

Choosing Semex

We understand that your customer’s experience begins and ends with your valet service. At Semex Transportation, we go the extra mile to insure that your gracious hospitality is extended at the moment of arrival and at the point of departure.

Extending hospitality is more than a smile and a courteous nod from the valet. it’s a mindset that drives us to employ every means necessary to guarantee your customer’s needs are met, and that your interests are fully protected. Delivering a wide array of parking and transportation products and services, Semex defines the gold standard in the management of high volume valet / transportation venues, one satisfied customer at a time.

 
The Semex Advantage
There are many financial and managerial benefits for our customers:

Semex Transportation does it better for less
• Proven cost efficiencies across every level of operation
• High tech, database driven inventory controls deliver instant data
• Semex transportion experience equates into money saving knowledge
• 98% customer approval rating (Richey Report)
• Five Diamond service rating (AAA)
• High-end experience in Traffic Control Command Centers that can afford immediate response to changing pedestrian and vehicular traffic scenarios

All Semex Transportation facilities are independently and fully insured
• Garage Keeper’s Insurance
• General Liability Insurance
• Workman’s Compensation Insurance

Semex Transportation Executive Team has over 75 years of experience
• Semex focuses on managing large volume and grand opening venues
• Semex delivers customized garage construction schematics
• Semex provides limo and shuttle bus services
• Semex develops detailed vehicular/pedestrian traffic management control systems
• Semex continually strives to enhance the customer experience

Employee processes are handled internally by Semex Transportation
• Internal payroll management
• Benefits are provided to employees
• Employee reviews and retraining occur at regular intervals
• Customer standard operating procedures are incorporated into Semex training
• State-of-the-art biometric employee fingerprint identification measures are utilized.
• All candidates are screened and reviewed
• Background checks
• Motor vehicle reports